Privacy Policy

We are committed to safeguarding the privacy of our website visitors and our customers; this policy sets out how we will treat your personal information whether you are only visiting our site or you are also a customer of ours using insurengine .

Please read this policy to ensure that you are happy to agree to the way that we manage these issues, Each time you use this website we will treat that as confirmation that you consent to our use of cookies and the collection and use of your data as set out in this policy. Therefore if you are not able to agree to any part of this policy you must stop using this website immediately. If ou have any queries or concerns you may contact us.

When you visit this website

What information do we collect?

We may collect, store and use the following kinds of personal information:

  1. information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, unique code, length of visit, page views, website navigation);
  2. information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our services (including insurengine);
  3. any information that you provide to us for any purpose including: when registering with us and / or for the purpose of subscribing to our website services, email notifications and/or newsletters.

Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser (on your computer). The information is then sent back to the server each time the browser requests a page from the server. This enables our web server to identify and track the web browser each time you visit this site.

We may from time to time use “session” cookies and/ or “persistent” cookies on the website. We will use the session cookies to identify where you navigate within the website and these will be deleted from your computer the next time you close your browser after a visit to this site. We will use the persistent cookies to: enable our website to recognise you when you visit. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

Google Analytics: We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: www.google.com/privacypolicy.html.

Turning off cookies: Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

Turning off cookies: Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

Using your personal information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

  • administer the website;
  • improve your browsing experience by personalising the website;
  • enable your use of the services available on the website;
  • supply services you purchase via the website;
  • send statements and invoices to you, and collect payments from you;
  • send you general (non-marketing) commercial communications;
  • send you email notifications which you have specifically requested;
  • send you our newsletter and other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
  • deal with enquiries and complaints made by or about you relating to the website;

All our website financial transactions are handled through third-party payment services providers. You can review the PayPal privacy policy at www.paypal.com. We will share information with those providers only to the extent necessary for the purposes of processing payments you make via our website and dealing with complaints and queries relating to such payments.

Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose your personal information:

  • to the extent that we are required to do so by law;
  • in connection with any legal proceedings or prospective legal proceedings;
  • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

and

  • to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information

As described above in order to manage this website and or provide services to you it may be necessary for us to provide your information to third parties. We will not provide your information to third parties for other purposes unless we have you prior consent to do so.

International data transfers

Information that we collect will be stored and processed in the European Economic Area only.
Information which you provide will not be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area.

Blog

From time to time we arrange and make available blogs on or in connection with this website in order to offer a forum for discussion of issues which interest the visitors to this website and to our customers. These terms and conditions apply to any visits to and postings to such blogs which you may make.

You must not post onto the blog any material or content which is in any way illegal, libelous, offensive, sexually explicit or profane or which in any way breaches the intellectual property rights of any third party. We may remove or delete any material which we consider is or may be in breach of these requirements without notice to you. If the posting by you of any such material leads to costs and or damages being incurred by or imposed on us you will indemnify and hold us harmless without limit for all such costs and damages of whatever type that arise from that posting by you.

You agree that we shall have no liability to you for any posting on the blog made by any third party.

You acknowledge that when you submit any personally identifiable information on the blog it can be read, collected, or used by other users of these blogs, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these blogs.

Security of your personal information

We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can contact us.
You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website).

Changes in this privacy and cookies policy

If we decide to change our privacy policy, we will replace on the web pages where it appears a revised version of this policy which includes those changes. Each time you use this website and or insurengine that use will be your confirmation that you agree to all the terms and conditions and consent to all the use of information described in the version of this policy which is posted at the time of your use.

We reserve the right to modify this privacy statement at any time, without notice, so please review it frequently. In order that you can identify whether changes have been made we will use a version number and issue date at the bottom of this policy statement.

Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to: (a) the payment of a fee (currently fixed at £20.00); and (b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

We may withhold such personal information to the extent permitted by law.

You may instruct us not to process your personal information for marketing purposes by email at any time. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.

Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

Contact us

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email or by post to:

Inmeres Solutions Limited
The Old Surgery
Moulsham Street
Chelmsford
Essex
CM2 0JJ
UK

Data controller

The data controller responsible in respect of the information collected on this website is Inmeres Solutions Limited.

Our data protection registration number is Z2977525.

Our Customers

You are one of our customers if you or the company you work for has an agreement with us under which you use our insurengine system. The whole of the privacy policy above applies to you when you visit this website.

In addition the following terms apply to your use of the website and your use of insurengine and our relationship with you as a whole:

Whilst we are the data controller for the purposes of any information which we collect and or receive about you including information about your use of this website and our services including insurengine you are the data controller for the purposes of information concerning your clients that is submitted through this website and or insurengine and or which is processed by us on your behalf. This includes information about your clients which is submitted and or processed through and in connection with any part of your website which we host or “white label” on your behalf.

You must ensure that you provide an appropriate privacy and cookies policy on your website and that it accurately describes the data collection, use and security which apply to your website and information submitted through that website by visitors including your clients.

You should also ensure that to the extent that your website includes pages or features hosted by us and or incorporates the insurengine system the details of the following sections above which apply to those pages are accurately reflected in your privacy and cookies policy: Cookies, Payment Details, Google Analytics, Disclosures, Security and International Data Transfers. The cookies which may apply and the information in relation to those visits are described above.

You are responsible for your website’s compliance with all relevant data protection legislation and you must ensure that you obtain all appropriate consents from your visitors, including clients to the collection, storage and processing of their information which is conducted by you and or by us as described above in relation to cookies and Google Analytics and as data processor on your behalf, We will not be liable to you for any failure by you to comply with the legislation or to obtain appropriate consents. You will indemnify and hold us harmless from all and any loss or damages or costs which we may incur as a result of such a failure by you.

If you have any concerns of queries about this policy you may contact us

V.1.1 Issued 04/11/2013